Naismith Deliver the Goods
One recent Thursday afternoon, Naismith Engineering were
asked to help a customer with a very urgent need. The item
was a Lovejoy product that we had never carried or been
asked for in the 30 years we have represented Lovejoy. We
were able to quickly work out the price and delivery for the
customer using the Lovejoy’s web site.
The item was in stock at Lovejoy’s Downers Grove Warehouse
near Chicago. The customer placed the order later that day
and we placed the order on Lovejoy the same day.
The goods were dispatched from Lovejoy on the Thursday as
well and arrived at our warehouse in Melbourne on the Monday
and were sent on to the customer in an air bag. The customer
received the goods by 9:00am on the Tuesday morning.
Urgent requirements are becoming more common as customer
inventories are kept at an absolute minimum. Several of our
suppliers now allow us to check their stock levels via their
websites, saving valuable time on urgent enquires.
We use DHL for all urgent air freight deliveries and they offer complete
tracking and notifications, so we always know where an order
is at any time. All of these extra services cost a little
bit more but when you have to get your goods as soon as you
can, why risk it with a cheaper option.
Even for your daily needs, Naismith Engineering can make
sure that your goods are delivered in the quickest possible
time. While we cannot control the time that couriers pick
up, we prioritize orders to try and despatch the orders on
the day that they are received. Regularly we will receive an
order at 3:45pm Melbourne time and have the goods in an
airbag that night, to be received by the customer the very
next morning.
So next time you need an urgent Item, save yourself time and
worry and contact Naismith Engineering. Our sales staff are
happy to help you with all of your urgent needs.
|
